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Service & Support
Sports Select Television Transmitter
Trouble Shooting Guide
Issues Covered
on Following Pages
Issue 1: Cannot
Hear Sound
Issue 2: Cannot
Turn TV Speakers Off
Issue 3: No Audio
Output on TV
Issue 4: Using A
Cable Box or Satellite Receiver
1: Cannot Hear
Sound
Question A. Is
the LED light moving up & down on the face of the
Transmitter?
If No,
proceed to Question B.
Question B. Is
the transmitter connected to the Audio Output of
the TV?
Note:
Confirm the transmitter is connected to Audio Output
Jacks not Audio Input Jacks. If TV has 3
jacks in the back, it only has Audio Input.
Note: If
you are using a Cable Box or Satellite Receiver ,
see Cable Box/ Satellite Receiver page
5.
If there is NO
Audio Output on TV see No Audio Output on
TV page 4.
If you have confirmed
that the transmitter is connected to the Audio Output on
the TV proceed to Question C.
Question C.
Where is the volume set on the television?
If the volume on
TV is up 50% or more proceed to Question D.
If the volume is
down, turn volume up on TV about half
way or slightly higher.
If sound is heard
through the TV speakers, see page 3
Question D.
Where is the input level knob on the back of the
transmitter set?
Note: Input
level knob must be set so the LED light on the front
of the transmitter is slightly blinking in the red.
If you confirm the
input knob is turned up proceed to Question E.
Question E. Is
the mute button on the TV ON or OFF?
If mute is ON,
turn the Mute OFF via the remote control of the TV
and review all previous questions.
Issue 2: Cannot
Turn TV Speakers OFF
Question A.
Have you located the speaker ON & OFF option through the
TV Menu selection?
If YES
proceed to Question B.
If NO,
speakers must be turned OFF through the Menu
selection accessed via the television remote
control.
NOTE: Make
sure you scroll the entire Menu selection to find
Speakers ON or OFF. You may need to continue
scrolling down the Menu until Speakers ON or OFF
pops up on the screen.
Question B. Did
you make sure the Speakers OFF option was selected?
If NO, access
Speakers ON or OFF Menu and select Speakers OFF.
NOTE: In
rare cases there are TV monitors that do not have
the capability to turn the speakers off. If this is
the case, you may have to disconnect the speakers
internally.
Issue 3: No
Audio Output on TV
In rare cases, when
there is NO audio output on the television, here are the
following options:
A. If you have
cable or satellite service, you can use the audio output
of the cable or satellite box providing it has one. See
page 6
B. If you have
cable service but no cable box, contact your cable
company on availability of a cable box with Audio Output
Jacks.
C. If the cable
company cannot provide a cable box with Audio Output,
they are available through Sports Select.
D. The may also
use the Audio Output of a VCR.
E. If none of
the options above apply, the last resort is to open the
TV and attach an Audio Output Pad available through
Sports Select.
Issue 4: Using a
Cable Box or Satellite Receiver
In the event you
have connected the transmitter to the Audio Output of a
Cable Box or Satellite Receiver.
A. Verify the
volume control on the Cable box or Satellite receiver is
all the way up. This can be accessed through the remote
control or on the box itself.
B. If the Cable
or Satellite box has one mono audio output jack, attach
a "Y" cord out of the Cable box to the transmitter. A
single male to left and right female "Y" cord
is required.
Note: In this
situation, you can turn speakers off on TV or simply
turn the TV volume all the way down. The volume to
the transmitter will always be regulated by the Cable or
Satellite box volume control. Verify the input level
knob on the back of the transmitter is about half way
up.
In the event you
have connected the transmitter to the Audio Output of
the TV but are using a Cable Box or Satellite Receiver.
C. Verify that
the volume control on the Cable box is all the
way up. This can be accessed through the Cable box
remote control or on the Cable box itself.
D. Verify that
the TV speakers are off and the TV volume is up
about halfway.
Note: Always
keep the volume control of the Cable box up all the way
and the TV volume up about half way.
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